End-to-end case management
Increase the use of intelligence in investigations to ensure tactical decisions are consistent with strategic objectives.
Data capture in the field improves accuracy, avoids duplicate data entry, and enables rapid follow-up actions. Attach photographs or audio files and link to investigation and inspections, ready for inclusion into a brief of evidence.
Progress to an inspection or investigation
Simplify processes and systems, apply suggested actions based on policy or legislation. Use workflows to progress to an inspection or investigation if required.
Respond to a complaint
Respond to incidents and complaints enabled by automated risk-based triage. Manage assignment, gathering information, escalation, record decisions, trigger sub-activities and monitor KPIs.
Use court matter tracking to ensure prosecution requirements are met. Be confident that any prosecutions are supported by evidence aligned to relevant points of proof.