Solution snapshot blue mountains city council

Transforming the development application process

Secure collaboration between the council and clients

The Blue Mountains is one of only two cities in the world surrounded by a UNESCO-declared World Heritage National Park. By 2035 their vision is to be more sustainable environmentally, socially and economically. Going digital is one action that moves the City towards its goal.

Objective Connect was selected to provide the secure content exchange mechanism for digital communication. The implementation commenced with transforming the development application (DA) process, providing a two-way collaborative dialogue with clients, significantly improving information exchange and timeframes.

Objective Connect transformed our development application process allowing us to reduce client response time from 7 days to 7 minutes.

Marlene Jones

Blue Mountains City Council