Setting a standard for digital work practices and improved collaboration with suppliers, the City of West Torrens Council (CWT) in Adelaide, South Australia, has streamlined the way it manages panel contract tendering and procurement, saving time, administration and costs along the way.
Working with many panel contracts for the supply of services to its community, e.g. park maintenance, roadworks, building maintenance and more creates lengthy paper trails and administrative overhead.
Through workflow and secure external collaboration, CWT has dramatically reduced the administration and completely eliminated paper from the tendering process – from the request for tender, through to completion of works and the return of bank guarantees to suppliers.
Terry Buss PSM
CEO, City of West Torrens