Licensing

Simplify the licence and renewal process

Manage the entire licensing process with Objective RegWorks, designed for regulators.

Automate licensing

Tired of dealing with time consuming, inefficient, manual processes for managing licences? Objective RegWorks enables online self-service, empowers data-driven assessment decisions, and reduces effort for managing licences throughout the lifecycle in a secure cloud platform.

Licence applications

RegWorks is an intuitive online platform where applicants can submit their applications, upload required documents, track the status of their approval in real-time and make payments. This reduces paperwork, accelerates processing times, delivers a modern customer experience and improves overall efficiency for regulators.

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Self-service secure portal gateway
Intuitive web forms enabling guided submissions
Users can save and return to applications
Data entry is minimised by prepopulating data
Built-in email and document templates for efficient correspondence
Integration to data validation sources such as address and national business number lookups

Processing licences

With RegWorks, routine tasks can be automated such as completeness checks, required documents, and risk-based assessments. Regulators can reduce manual effort, free-up time, minimise errors, respond quicker and make transparent decisions when processing applications.

Automated reminders
Workflows and suggested next steps
Approval prompts
Full licence lifecycle view and audit trail
Monitor individual workloads
Dashboards to identify bottlenecks
Easily manage renewals process
Trigger warnings for applications needing more scrutiny

Data driven insights

RegWorks links compliance and enforcement history to entities, providing a single source of truth for all licensing-related information enabling regulators to make accurate decisions. Generate real-time reports, track key performance indicators, and gain actionable insights into licensing trends and patterns.

Single source of truth
Consistent and transparent decision making
Risk-based assessments
Complete record of interactions
Identify trends
Configurable to accommodate changes in regulatory requirements

What are the benefits?

Objective RegWorks underpins streamlined, secure, and responsive licensing.

Enable Self Service

Better customer experience

Faster processing times

Improved efficiency for regulators

Better visibility and reporting

Discover the benefits Objective RegWorks can deliver.

BEFORE OBJECTIVE REGWORKS

AFTER OBJECTIVE REGWORKS

Benefit

Efficiency! Reduced volume to call centre, reduced effort responding to enquiries, improved morale of regulatory staff
Spend more time on targeted and regulatory activities
A more sophisticated approach to decision making through consistent business rules and workflows
Integrated data from multiple sources to better identify risk
Save time with a single source of truth
360 view of historical interactions
Faster and easier to process applications due to configured workflows that direct staff step-by-step
Dashboards to show time taken at each step helping to identify bottlenecks
Online portal to communicate what’s missing and enable the applicant to respond quickly and easily, including uploading documents.

Resources

Learn more about Objective RegWorks with these resources.

Product Brief

Objective RegWorks

Become a trusted, best practice regulator with a simple end-to-end solution

Product Brief

Objective RegWorks Gateway

Design services around the way your customers live and work to deliver excellent customer service and reduce the regulatory burden.